| Description |
| Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting. |
| Supported languages: English |
| Supported OS: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP |
| Installation: Install and Uninstall |
| Requirements: Pentium Processor 500mhz+, 128MB RAM, 60mb |
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| Release info |
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04/27/2005
Minor Update
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Changes:
Updated Interface, Network Inventory Integration, Improved Customization Capabilities
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc.
