| 123 Live Help Chat Server Software
1.0
|
Live support
&
live help software
&
hosting service to promote online sales with online customer service. The web-based flash live chat client shows your customer a live agent is just a click away. Java chat server, full-featured
&
Cheap Price.
|
| File size: 16.55 MB |
Download: http://www.123livehelp.com/download/123livehelp.exe
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| Home site: http://www.123livehelp.com |
|
| Description |
123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server
&
flash live chat client with cheap price.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*Real-time Text Chat
123LiveHelp java server enables instant chat.
*Web-based Client
123LiveHelp flash client loads fast and is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff.
*One to One Chat
between (potential) customers and agent.
*Visitors Waiting in Queue
to get the permission to chat with agent.
*Chat Transfer
from one representative to another.
*Canned Answers
Agent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.
*Auto-detect Customer Language
and display interface language.
*Member or Guest
Visitors can choose to directly chat as guest, or register to keep his identity.
*Multiple Chat Requests
One agent can chat with multiple clients, multiple agents are also supported.
*Push URL
Push web pages to the visitor.
*Custom UI
Customizable client interface, and skin collection to choose the right style from.
*Integrate External Database
of your existing portal or forum.
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country, display summary in agent window.
*Backend Monitor
Admin has overall power to monitor all the conversation that are currently in progress.
*Sound Notification
on client login.
*Department Management
Department or channel can be added or removed, with this feature, you can even serve multiple websites at the same time.
*Account Management
*Search Transcripts |
| Supported languages: English, ChineseSimplified |
| Supported OS: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Unix, Linux, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS X, Mac Other, Pocket PC |
| Installation: Install and Uninstall |
| Requirements: Sun J2SDK1.4.x |
|
| Release info |
|
07/27/2005
New Release
|
Changes:
Real-time Text Chat; Web-based Flash Chat Client;Canned Answers;Multiple Chat Requests;Custom UI;Search Transcripts,etc.
|
|
| License info |
| License: Shareware |
| Cost:
$399
|
| Order page: http://www.123livehelp.com/buy.html |
| Sales info:
sales@123livehelp.com
Phone: 8621-64126383
|
| Expiration info: Either/Or |
| Limitations: The demo version has every features ofThe demo version has all features of the full version except that the chatter will lose connection for every 10 minutes! |
|
| Permissions |
Only the demo version of this SOFTWARE may be freely distributed, and you must include all files in the original distribution.
You are prohibited from the distribution of 123LiveHelp full version or even making profit out of it if you are not a reseller of 123LiveHelp yet.
You are prohibited from electronically transfer the Software from one computer to another or over a network. |
|
| End user license agreement |
END USER LICENSE AGREEMENT
-=123 Live Help Chat SERVER=-
Version 1.0, Jul. 2005
http://www.123livehelp.com
Copyright(c) 2001-2005 TopCMM Computing Inc. All Rights Reserved.
====================================================================== ===
IMPORTANT - 123LIVEHELP END USER LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU AND 123LIVEHELP. PLEASE READ CAREFULLY BEFORE INSTALLING 123LIVEHELP. By installing and using this software, You indicates your acceptance of the following License Agreement.
123LIVEHELP is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. 123LIVEHELP is limited to the present license of 123LIVEHELP you have purchased. You can upgrade to higher level users license by making up the price difference.
The Buyer enjoy free update and email support for a certain time which depends on the license you have purchased. Details is defined in http://www.123livehelp.com/buy.html. After that, if you still need upgrade and technical help, you can pay yearly fee to extend your license. If you're fine with current version, you don't have to pay more.
The Buyer's licensing rights don't grant The Buyer any rights on the previous releases of 123LIVEHELP.
1. GRANT OF LICENSE.
>> NON-REGISTERED USERS
Non-registered users are granted a demo version to evaluate 123LIVEHELP.
123LIVEHELP is not a free software. Subject to the terms below, you are hereby allowed to use this SOFTWARE for evaluation purposes without being charged. And there are a couple of restrictions on what you can do with the unregistered version.
1) The unregistered version is intended for evaluation only and may not be used for commercial purposes.
2) users will lose connection every 10 minutes.
If you find this SOFTWARE useful and want to use it without the restrictions, you must make a registration payment. This registration fee will license one user to use one copy of 123LIVEHELP at any one time. When payment is received you will be sent your own full version.
>> REGISTERED USERS
The AUTHORS (Daniel Jiang, Joy Wang) grant you the non-exclusive right to use one copy of 123LIVEHELP on any one computer at any time. You may only make copies of 123LIVEHELP for backup and archival purposes. Prohibit causing or permitting the reverse engineering, disassembly or decompilation of the Products, except as expressly permitted by applicable law. Prohibit use of 123LIVEHELP in excess of the total number of registered users, concurrent users, server machines and other limits as defined in the purchased licence.
The licensing version you've purchased has a concurrent users limit, a 50 user license means there can be 50 users simultaneously in all your chat rooms, but you can have unlimited registered members.
You agree that TopCMM may audit your use of 123LIVEHELP for compliance with these terms at any time, upon reasonable notice.
The AUTHORS reserve all rights not expressly granted.
2. COPYRIGHT
123LIVEHELP is owned by TopCMM and is protected by China and other countries' copyright laws and international treaty provisions.
Therefore The Buyer must treat 123LIVEHELP like any other copyrighted material and not reproduce it except that The Buyer may either:
(a) make internal copies of 123LIVEHELP solely for backup or archival purposes, or
(b) transfer 123LIVEHELP internally to a hard disk provided The Buyer keep the original solely for backup or archival purposes.
3. DISTRIBUTION
Only the demo version of this SOFTWARE may be freely distributed, and you must include all files in the original distribution.
You are prohibited from the distribution of 123LIVEHELP full version or even charging a fee for it if you are not a reseller of 123LIVEHELP.
You are prohibited from electronically transfer the Software from one computer to another or over a network.
4. NO WARRANTIES
The AUTHOR expressly disclaims any warranty for 123LIVEHELP. 123LIVEHELP AND ANY RELATED DOCUMENTATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF 123LIVEHELP PRODUCT REMAINS WITH YOU.
5. LIMIT OF LIABILITY
IN NO EVENT WILL THE AUTHOR BE LIABLE TO YOU FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR OTHERWISE, EVEN IF THE AUTHOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
6. TERM AND TERMINATION
The term of this license will begin with installation of this SOFTWARE. This license will automatically terminate upon your failure to comply with any of the terms of this agreement, whichever comes first. When this license ends, for whatever reason, you must destroy all copies of 123LIVEHELP.
7. Refund Policy
Refunds will be given at the discretion of the Company Management, before ordering make sure you have our FAQ carefully and consult with our live supporters about the system requirements. If there's any problem in using 123LIVEHELP, we'd love to offer our technical solution to help you out, but you will not be guaranteed to a refund of any portion of the license fee.
All Rights reserved to:
TopCMM Computing Inc.
No.24, LongMing Road Lane 69,Shanghai,China
http://www.123livehelp.com
http://www.123flashchat.com
http:// www.topcmm.com |
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